Thursday, September 4, 2008

Hush Memos

When I worked on a project at the big local doc. review center, we periodically received hush memos. In addition to the document reviwers, there was also law firm support staff, presumably engaged in work related to electronic discovery on some level. When people were unusually chatty, someone would complain.

I was part of the largest group, so if there was noise, it was generally believed to be our fault, though not necessarily true; in one case another, smaller group was laughing and joking with their minder. That's right, their minder was part of the equation. What happened? Our minder received a complaint about the disruptive nature of our group and we received a hush memo.

Because this center does 100% quality reviews, there's always another group of QC'ers; in one case, a review group received a hush memo when it was their QC contingent actually making the noise! There was a perception that QC'ers behave better but not so!

As I only worked on one project in that situation, I haven't received a hush memo since. And I like it like that!

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